I've been playing ME2 for a while now and have never had this issue until now. In-game I can access my save files, but they don't show up in the actual files themselves, in the documents folder. I've tried reinstalling the game, verifying the cache, editing the save location, and nothing works. Using Steam/Win10, both of which have been manageable until now.
C:\Users\(your user name)\BioWare\Mass Effect 2\Save
This is the standard address used by ME2 in a Windows 10 install. Is this the location or one very like it that you are checking?? If you are playing off steam, then it MAY alter it some, but this is the location of mine, off originally disks and then Origin.
Actually I just went back and looked and I have two exactly the same folders for Bioware in my Windows 10 install.
C:\Users\(User Name)\Documents\BioWare
C:\Users\(User Name)\BioWare
I don't know if they are linked, just duplicates or left over from windows 7 to windows 10 upgrade....or from migrating from disk install to Origin....lol...live and learn
It may just be a Win7 thing. I'm using a computer that came packaged with 10. I tried editing the save location in the GamerSettings file in the config folder (from the users area, not program files) again and it does nothing. I can't even find the files with the search function. Maybe I screwed something up in there, but I've read it's worked as a solution elsewhere.
Do you use onedrive?
It is possible that onedrive changed the location of your standard Windows "Documents" folder, on some systems it does that by default.
This also could be a sample rights issue. Did you tried to run the game and Origin as Administrator?
I don't use Onedrive, and while I don't use Origin, I did try and see if it'd make a difference with Steam, but it doesn't.
Did you try to run Origin and the game as Admin?
Just tried it, and it still won't work.
Ok, the saves are somewhere on your computer.
Copy and past "*.pcsav" into your Cortana search bar > click on the sheet at the top of the Cortana Window (best match for documents) > if the search finds files, move your mouse over the file and wait for the balloon notification so that you can see if it is a ME2 save. (Me3 uses the same file extension for the save games.) > if it is a ME2 save file, right click the result > Open file location.
If there is nothing found at "Documents" click "More" > All
