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Anonymous's avatar
Anonymous
13 years ago
Solved

Mass Effect 2 PC: "The selected save game cannot be loaded. The following downloadable content is missing."

So I've been playing through ME2 again recently. I had already downloaded the Normandy Crash Site, Zaeed, Firewalker, and Kasumi DLCs during my first playthrough several months ago. I've never had any problems with them and have actually already completed all of these missions here during my second playthrough. 

This morning I bought and downloaded the Shadow Broker and Aegis armor pack DLCs and then loaded up the game (I'm currently using most of the items from the armor pack but haven't been to Illium yet to play through the Shadow Broker mission, if that matters). I played the game without issue for at least a couple of hours and then of course saved before I took a break.

Now when I go try to load the game, I get a message on the main menu that says something about "Unauthorized DLC" and it wants me to log into the Cerberus Network so I can authorize all the DLCs I have, including Shadow Broker, Aegis Pack, and the other Cerberus armor packs that came with the Cerberus Network. 

At first I ignored this message and clicked Resume as usual, but then I got the error: "The selected save game cannot be loaded. The following downloadable content is missing: Normandy Crash Site, Zaeed, Firewalker, Kasumi." But it doesn't mention the Shadow Broker or Aegis Pack or Cerberus packs.

My copy of ME2 (purchased through Steam, btw) came with a Cerberus Network code, which is how I got half of those DLCs in the first place. So I tried doing what it originally asked and logged into the Cerberus Network with me EA account info. I then had the options to "Redeem my access code" or "Purchase a code", so I entered the one that came with my game and then got an error saying that the code was already in use.

I tried reading into this error a bit, and it looks like it has happened to quite a few people with varying DLCs, but the majority of them were playing via Xbox and I'm using a PC. I went into my downloads folder and tried reinstalling all of the DLCs that the error listed, but it doesn't seem to be working.

If worst comes to worst, I could always try purchasing a new Cerberus access code, but I would love it if I didn't haev to do that. Like I mentioned before, all the DLCs have run perfectly fine before this and I was able to play the game without any issues even after I installed the Shadow Broker and Aegis Pack. This was just really sudden and I'm stumped. Help?

  • Anonymous's avatar
    Anonymous
    13 years ago

    This just in: I tried re-downloading all the DLCs again and tried logging into the Cerberus Network with a different account and now everything seems to be working fine -- no more errors.

    I'm totally new to this site though so I'm not sure how to mark this thread as solved...

4 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago

    This just in: I tried re-downloading all the DLCs again and tried logging into the Cerberus Network with a different account and now everything seems to be working fine -- no more errors.

    I'm totally new to this site though so I'm not sure how to mark this thread as solved...

  • Anonymous's avatar
    Anonymous
    12 years ago

    yes i have pc too and was in the middle of the Zaeed mission and like yourself went to resume and the same error, tried like yourself reinstall the dlc nothing

    question did you have any game saves and are they back as well  all the ones i had up to that mission are unable to load , if i do the make another account am i re-registring all my games and re downloading everything again and did the cerberus code you had work here or where do i get another code

    Dont like the idea of having yet another account out there in internet land

  • it is showing because somehow the dlc pack you had when you started playing the game is, somehow got deleted without you even noticing it or some of the files in the dlc pack got deleted automatically so all you have to do is download that dlc pack which is missing at the time and install that specific dlc pack into the game directly after reinstalling that specific dlc pack you game will load the save normally you won't have to reinstall the whole game again it is simple as that try this and tell me if it working it usually did before it worked perfectly for me after doing it

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey @DaRkNeSzz1189 I'm going to lock this thread as it is quite old.

    Thanks for taking the time to post with your information.


    Darko

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