Mass Effect 2 won't launch- origin failure
I was playing Mass Effect with no issues at all for like a week. Beat it, wanted to start ME2. It wouldn't launch. It tries two ways- The first way it begins to say "Bioware" and I think it's going t...
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Did everything, until I come up to this step:
Start Origin > inside the Origin Game library click on "Download" for ME2 again > after the installation finished > reboot > Test.
I clicked on the Mass Effect 2 banner in the Origin Game library (Play button is inactive) I clicked on Settings icon, no Download option is available other than Update Game, Repair, Game Properties, Uninstall.
I'm guessing click on Update game / Repair? Anyway, did both of Update game and Repair as well, Reboot and tried to tap on Play button. Origin dashboard went away, then it come back very shortly and the Play button becomes active again.
I suspect it may be my computer issue as I tried to install a family member's ME2 on Steam and it has the same issue too ☹️
Maybe one of the installs? e.g. Microsoft Visual C++ 2005? What are the add-ons that was installed on ME2 that are different from ME1 and ME3?
Thanks for your help!
@rezsirrect wrote:
Did everything, until I come up to this step:
Start Origin > inside the Origin Game library click on "Download" for ME2 again > after the installation finished > reboot > Test.
I clicked on the Mass Effect 2 banner in the Origin Game library (Play button is inactive)
That is strange. You made sure Origin was compatibly closed, not just minimized?
OK, we need a crash dump of the game.
- Press the Windows key and "R" at the same time.
- In the new Window, type or copy and paste "%LOCALAPPDATA%\CrashDumps" (Without the quotation marks) > Press ENTER
- Look if there are any "MassEffect2.exe.Xxxx.dmp" files in the "..Local\CrashDumps" folder.
- Upload all MassEffect2.exe dmp file at a free filehoster like Dropbox and post the link here.
If there aren't any dump files of ME2:
- Press the Windows key > Write: Command Prompt > Right click on "Command Prompt" in the search results > Run as administrator.
- Copy and paste "reg add "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps\devenv.exe" /v DumpType /d 2 /t REG_DWORD" (Without the quotation marks at beginning and end of the line, so the quotation marks before HKLM and after devenv.exe need to stay in) into the command prompt Window > Press ENTER.
- Play the game until it crashes.
- After the game crashes, let all Windows crash dialogues finish.
- Press the Windows key and "R" at the same time. > Type "%LOCALAPPDATA%\CrashDumps" (Without the quotation marks) into the new window > Press ENTER.
- Upload the MassEffect2.dump files at a free filehoster like Dropbox and post the link here.
If you want to undo the automatic dump creation, use the command below in a elevated command prompt (As in point 1) reg delete "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps" /f
Here are my crash dumps:
https://drive.google.com/file/d/1dMMFbww40Rotzvb1e00XEAIAicxCZK7Q/view?usp=sharing
ME2 crashed with a "INVALID_POINTER_READ" memory access violation.
This is not a game error, and I don't think that this is a memory problem because the other games work. Unfortunately it can have many other reasons.
Preform a clean boot and test the Game in clean boot mode.
Make sure the game uses the 1050 and not the iGPU.
Performed a clean boot as advised. It has the same behaviour - failed to launch ☹️
