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omer_metin_63's avatar
omer_metin_63
Seasoned Newcomer
2 months ago
Solved

Mass Effect 3 Activate Key Error

Error: We could not activate Mass Effect™ 3 on this computer using the Origin Account you provided. Please locate your product key to activate the game using your Origin Account.

(CM: Edited to add more context to thread title and include error text in opening post)

mass effect 3
pc
  • holger1405's avatar
    holger1405
    31 days ago

    omer_metin_63​ 

    • Close EA app and Steam completely. (not just minimized in the tray.)
    •  Press Windows key + R to open the Run dialog box..
    •  Enter or copy and paste: "%ProgramData%\Electronic Arts\EA Services" (Without the quotes) > hit ENTER.
    • Delete the "License" folder.
    • Test.

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  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    31 days ago

    omer_metin_63​ Hey there!
     
    Just following up to see how things are going. Are you still running into any issues? Let us know if you need any assistance.
     
    Thanks!

  • holger1405's avatar
    holger1405
    Hero+
    31 days ago

    omer_metin_63​ 

    • Close EA app and Steam completely. (not just minimized in the tray.)
    •  Press Windows key + R to open the Run dialog box..
    •  Enter or copy and paste: "%ProgramData%\Electronic Arts\EA Services" (Without the quotes) > hit ENTER.
    • Delete the "License" folder.
    • Test.

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