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Anonymous's avatar
Anonymous
13 years ago

Mass Effect 3 Black screen after credits?

I have been checking the net and have yet to find an answer to my problem. I have played and completed the game but after the credits and scene with the guy and the little boy, I was presented with a box with the thanks message and when I click ok the screen goes black and nothing happens.

I know others have had this issue but I have yet to see the a way to fix it, I would like to play the DLC but cannot due to this problem. Does anyone have a fix I have tried restarting the last mission re-installing the game, and fix install but still get nothing.

Anyone have any ideas on how to solve this problem would like to get to play the DLC thanks.

Also the recent updates and the new endings still haven't fix the issue.

5 Replies

  • EA_Spectre's avatar
    EA_Spectre
    Icon for Community Admin rankCommunity Admin
    13 years ago

    Hi dangermouseuk78,

    On which platform (PC, PS3, Xbox) are you playing?

  • Anonymous's avatar
    Anonymous
    13 years ago

    Hi Im  Playing it on the PC, N7 Digital Deluxe, As I have said have tried Re-installing, fixing install, Checking I have the latest update, Changing resolution and various settings to see if that would work but no change.

    All I Get is after the scene with the Stargazer and child and the pop up thanks Message a the end is a Blank Screen and nothing else is happening.  I have to go to the task manager to close the game. Its like the when you click the end message ok its supposed to trigger something but never does.

    Other than this I haven't had a single problem with the game but this is preventing me from playing New DLC.

    any help would be great thanks.

  • Anonymous's avatar
    Anonymous
    13 years ago

    I have the exact same bug and since I completed Mass Effect 3, through all versions (updates) this still is happening. Windows 7 x64, 3GB RAM, Nvidia GTS 250;

    The issue might have to do with some sort of bugged game state/ savegame, when shep is supposed to reappear on the Normandy pre catalyst mission (so dlc and other stuff can be explored/ played) something just doesn't work and you don't get there, so please do something, implement some sort of fall back position save or whatever.

    The other day I bought Omega in the hopes of well maybe it might change something for the better and now of course I can't play it and obviously nothing changed ☹️

    So I not only bought Mass Effect 3 at launch I also bought dlc wehich I can't play now and since I first completed Mass Effect 3 I've gotten none support at all. I posted at the bioware forums about it since it has happened and through google you can find lot's of ppl with the same bug, none had been given any help, nobody could solve it. This clearly needs a patch of some kind.

    I'm really **bleep**n fed up with this buggy mess Mass Effect 3 turned out to be.

    55 Euro for the game and 14 Euro for the DLC...

    I suggest you fix this otherwise I'm certainly not the only one who no longer will waste money on poorly supported console ports.

    I'm thinking since you guys in the US are big on law suits/ class action lawsuits and it often seems it's the only way to get attention on some issues as a customer over there, I consider useing some spare time to work something out regarding that god awful product quality and lack of support/ broken promises. I tried nicely but it seems you can forget nice with EA/ Bioware.

  • Anonymous's avatar
    Anonymous
    13 years ago

    Oh and btw, since Origin has our savegames in the cloud, it should be no problem for bioware devs to check out individual save games of users having this bug.

  • I have PC, N7 Digital Deluxe upgrade from reg ver me3 and I also have the black screen after the credits. I had a live chat to ea about it and also about the charater mp keybinding bug. we cant play a new game from me3 save or or go back before reaper war to play the latest dlc for it. I tryed to reboot.also I updated all the drivers.

    my system

    I7 870

    gtx 680

    16 gig ram

    240 ssd drive

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