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Eragonda's avatar
Eragonda
Rising Rookie
4 years ago
Solved

Mass Effect 3 crashes whenever I try to continue a previous save. Game Breaking.

I have recently completed Mass Effect 2 and have imported my character to ME3. After playing for 5 hours with no issues I saved and quit to get food. Once i returned the game would crash as soon as my Shepard loaded in. I did several fixes and came to the conclusion that my save was corrupted and i wasn't able to fix it. So after deleting the ME3 save file and starting a new save, again with my imported Shepard and started anew. However its happened again, but with 10 minutes of game time in the save (I was at the start of Vancouver).
If anyone has experienced this or knows how to fix it I would be very grateful.

me legendary edition
  • holger1405's avatar
    holger1405
    4 years ago

    @Eragonda 

    OK, the log file is fine expect that it seems that your 2060 is not utilized at all.

    Use this guide to make sure the game is using the 2060 and not the igpu.

    Scroll down to "To force Windows to use a GPU for a particular app using the Windows display settings" and follow the guide.

    You need to select the game exe (MassEffect3.exe) the launcher exe is not sufficient.

    If it don't works after you changed the settings to the 2060, change it again to the CPU graphic and test.

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  • holger1405's avatar
    holger1405
    Hero+
    4 years ago

    @Eragonda 

    The log files are not readable in the HWinfo log viewer.

    They should be created as *.csv files and only in this formate they are readable.

    Second, please go back to post #11 and preform the clean installation of both drivers again.

    Do not update them after the clean installation, disable Geforce experience or don't install it at all. 

    You can install it later on.

    Then test with the old drivers.

    Furthermore, tools like DriverEasy can do more harm than good to a system.

    I would suggest not to use such tools at all.

    Windows 10 is fully capable of initiating any update including critical driver updates via Windows Update or you can do it by hand over the device manager or from the manufacturer web page of your notebook.  

  • Eragonda's avatar
    Eragonda
    Rising Rookie
    4 years ago

    ill try clean reinstalling again.

    On the log reading issue, it apparently saves them as .csv files, but when i find the they're excel files. ill try and sort this out.

  • holger1405's avatar
    holger1405
    Hero+
    4 years ago

    @Eragonda 

    csv is a file format that is associated with Excel.

    That is fine, just rename the "XXX.csv" file into "XXX.csv.txt" by hand, without opening it in Excel.

  • Eragonda's avatar
    Eragonda
    Rising Rookie
    4 years ago

    I've changed the files, they're still in the OneDrive.

    Also the clean reinstall didn't help like last time, it crashed on the pick imported ME2 character screen.

    Ill do a new log with the clean drivers later today. (uni classes)

  • holger1405's avatar
    holger1405
    Hero+
    4 years ago

    @Eragonda 

    OK, the log file is fine expect that it seems that your 2060 is not utilized at all.

    Use this guide to make sure the game is using the 2060 and not the igpu.

    Scroll down to "To force Windows to use a GPU for a particular app using the Windows display settings" and follow the guide.

    You need to select the game exe (MassEffect3.exe) the launcher exe is not sufficient.

    If it don't works after you changed the settings to the 2060, change it again to the CPU graphic and test.

  • Eragonda's avatar
    Eragonda
    Rising Rookie
    4 years ago

    I did some testing with the graphics drivers and the games that have been crashing, its defiantly the NVidia update that's causing the crashes. non of the games crashed on the cpu driver. However ME3 is unplayable on it as it gets an average of 8-15 fps.

    Gonna install the previous NVidia update and see how it goes.

  • Eragonda's avatar
    Eragonda
    Rising Rookie
    4 years ago

    I am happy to report version 471.68 is working with the games. Thank you for your help. ill give it a couple of days before I accept a solution just to make sure that its a permanent solution.

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