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SpicyBonk's avatar
6 years ago

Mass Effect 3 download stops at 31%

So I've been trying to download Mass Effect 3, but it keeps stopping at 31% (around 3gb). I've cancelled the download twice and it hasn't worked, I've updated Origin and accepted client beta participation and that hasn't worked. 

When it hits 31%, the download timer will shoot from around 11 minutes to 1 hour and the time estimate keeps escalating until around 20 hour and then it plummets to 0 minutes while remaining stuck at 31%. 

Please help

2 Replies

  • holger1405's avatar
    holger1405
    Hero+
    6 years ago

    @SpicyBonk 

    Please clear your temp files:

    • Press the Windows key and "R" at the same time
    • Into the new window, type or copy & paste:  "%temp%"   (Without the quotes.) > hit "ENTER"
    • Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
      (If some files or folders can't be deleted, reboot and try again.)

    Than continue with the Origin cache:

    All settings in Origin (only in Origin not in the games) are back to default settings after this.)

    • Close Origin completely.
      (right click on the Origin symbol in the task bar > close)
    • Press the Windows key and "R" at the same time.
    • Type or copy and paste "%ProgramData%/Origin" (without quotes) into the new window > hit ENTER
    • Delete all the files and folders in the Origin folder, except for the "LocalContent" folder.
      (The "LocalContent" folder must remain untouched.)
    • Press the Windows key and "R" at the same time.
    • Type or copy and paste "%AppData%" (without quotes) into the new window > hit ENTER
    • Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder.
    • Delete the "Origin"  folder inside the "Roaming" folder.
    • In the address bar of your Windows explorer click on "AppData".
    • Open the "Local" folder.
    • Delete the "Origin"  folder inside the  "Local" folder.
    • Restart your PC. > test.

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