Forum Discussion

Lootzismine's avatar
Lootzismine
8 months ago

Mass effect 3 is asking for a product key.

I cannot play mass effect 3. It is asking for a product key. I have owned it for a long time and played it many times. now it won't let me. how can you fix this?
me legendary edition
dkbybee's avatar
dkbybee
Rising Newcomer
13 days ago

I cannot find the license folder to move it.

PC using EA app. Purchased through Origin because that is where I directed to login as a different user if I want.

 

dkbybee's avatar
dkbybee
Rising Newcomer
12 days ago

Tried redownloading the game. Same error, asking for product key. Will not go online to allow me to enter the key. The error message mentions Origin.

 

  • holger1405's avatar
    holger1405
    Hero+
    11 days ago

    dkbybee​ 

    • Close EA app and Steam completely. (not just minimized in the tray.)
    •  Press Windows key + R to open the Run dialog box.
    •  Enter or copy and paste:
      "%ProgramData%\Electronic Arts\EA Services" (Without the quotes) into the Run dialog box > hit ENTER.
    • Delete the "License" folder.

     

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