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Stitch86's avatar
13 years ago
Solved

Mass Effect 3 multiplayer store stole my points

Hi all,

Tried to spend some Bioware points in the ME3 multiplayer store to buy some premium packs. The whole system froze and had to Alt-F4 out, when I restarted and went back to the store not only were the 240 points from the purchase gone but the remaining 400 were also taken. That's 640 Bioware points in total that have just up an vanished. I can't find any contact info for either EA or Bioware, anyone have any ideas?

Thanks.

Stitch

  • Anonymous's avatar
    Anonymous
    13 years ago

    I was in a similiar situation as you where I purchased a prem. spectre pack and the game hung and I had to alt+4 out of it. When I returned my points were gone and I felt I recieved nothing. After about a day I logged back in and noticed that I had new items and a new cutomization options for a random class I didn't play. More than likely your outstanding purchase will be given to you the next time you log in only it won't blantly pop up and tell you what you recieved. You have to poke around and see what's new.

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