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ShadowFoxXD's avatar
ShadowFoxXD
Seasoned Newcomer
1 day ago
Solved

Mass Effect 3 Unathorized DLC Error

I cant get ahold of any rep to talk to so i can play the online. 
Anyone know anyways i can fix this?

3 Replies

  • ShadowFoxXD's avatar
    ShadowFoxXD
    Seasoned Newcomer
    1 day ago

    got into contact with support and got the issue fixed

     

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    15 hours ago

    ShadowFoxXD​ Hey, for this, it does have to first be looked at with support. As we here are not actually support, we only handle issues over the forums, and this is an account issue.

    The Image you attached to your case has nothing to do with the online pass. That error is strictly related to DLC. What I would suggest first is to follow the steps on the [PC] Mass Effect Unauthorized DLC Error page. It comes down to only a few things. Either the account does not own it, or there are corrupted files somewhere that you have to get rid of. If the steps do not work, reach out to support and let them know it's a DLC error, not an online pass error.

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