Forum Discussion

Anonymous's avatar
Anonymous
13 years ago

Mass Effect 3 Pre-order bonus N7 warfare gear code not work

Dear EA Support, I hope you can help me out. I tried to redeem the preorder bonus code for the N7 warfare gear code from gamestop and had a lot of problem. It says its in use but this is a code that...
1ago's avatar
1ago
13 years ago

First - we are not EA support, we are users like you.

Second - have you tried contacting EA Support via their contact-form? Here is a description how.

Anonymous's avatar
Anonymous
13 years ago

Hi,

Well the site is confusing. I have tried to select the problem and platform but EA Email link does not show up. Does someone have their direct email address?

  • 1ago's avatar
    1ago
    13 years ago

    if you set your country to "United States" at the bottom of the page you should be able to speak to them directly via Live Chat.

    • Anonymous's avatar
      Anonymous
      13 years ago

      Hi,

      When i try to click on live chat it won't work. Is it something they disable? I only see two options which are the Answer HQ and Live Chat but when i hit the button it won't work for some reason.

      • 1ago's avatar
        1ago
        13 years ago

        The Live chat should be available 24h each day. Have you tried a different browser, maybe yours is acting up.

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