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mikewoo6425235's avatar
mikewoo6425235
Rising Adventurer
2 years ago
Solved

Mass Effect 3 will not stop crashing when using turrets

So I'm on Rannoch , the mission to save Admiral Koris, and I've run into a situation I just cannot avoid. After taking down the anti-aircraft gun, You  fly in with your shuttle and use a turret to save Admiral Koris. Problem is, the game crashes every time, I cannot avoid it.

I found an older thread regarding turrets here: https://answers.ea.com/t5/Other-Mass-Effect-Games/CTD-when-using-turret/td-p/10074052

Unfortunately, there are some differences between this thread and my situation

First I'm using EA Desktop, not Origin.

Second, the game does not crash to desktop. Instead it hard-locks my machine, and I have to physically power off to get it unlocked.

I can't find a way to avoid this happening, but I don't want to give up as I really love the Mass Effect series.

Is there any way to get around this ?

Edited to add: if it matters, this is the original/classic/standard edition, NOT legendary.

7 Replies

  • mikewoo6425235's avatar
    mikewoo6425235
    Rising Adventurer
    2 years ago

    @Fred_vdp 

    Tried repairing, but that didn't work, so then I tried uninstall/reinstall of Mass Effect 3. Sadly, that didn't work either. ☹️

    Here is a dxdiag from today.

  • mikewoo6425235's avatar
    mikewoo6425235
    Rising Adventurer
    2 years ago

    @holger1405 

    Restarted in Safe Mode

    Ran DDU while in Safe Mode

    Restarted in Normal mode

    Reinstalled Geforce driver

    Gee, it seems I'm doing more troubleshooting than actually playing lately, but at least I can get through the sentry turret now.

    Thank you so much for your help!

  • mikewoo6425235's avatar
    mikewoo6425235
    Rising Adventurer
    12 months ago

    Argh. Nine months later, and I'm back in literally the same place: trying to save Zal'Koris, and having the turret crash the game every time.

    Except that NOW, using DDU in safe mode while disconnected from the internet did NOT help. The stupid sentry turret crashes the game every damn time no matter what I do, which means I cannot progress at all.

    @holger1405, I am posting a dxdiag for my machine. I don't suppose you have any other suggestions?

    Edited to add: out of desperation, I went to Documents/Bioware/Mass Effect 3/Save, and - surprise, surprise - found half a dozen folders I am absolutely certain should NOT have been there. Deleted those folders with prejudice, and NOW the game works. Don't know where the hell those folders came from, but they won't be back.

  • holger1405's avatar
    holger1405
    Hero+
    12 months ago

    @mikewoo6425235 

    mikewoo6425235 wrote:

    I went to Documents/Bioware/Mass Effect 3/Save, and - surprise, surprise - found half a dozen folders I am absolutely certain should NOT have been there.

    There should be as many folders as you have created characters in this location.

    Save corruption is not uncommon in ME3, so that is not surprising, but normally a corrupt save is crashing the game at startup not in a specific location or at a specific task.

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