Forum Discussion

KX440's avatar
KX440
5 years ago

Mass Effect 3 won't launch, says unidentified game

I bought Mass Effect 3:N7 edition through Steam and it was working fine for all of last week, but when I tried to launch it on Friday evening it came up with an error. It says that to play Unidentifi...
KX440's avatar
KX440
5 years ago

I tried this and it didn't help. Thanks for trying though.

holger1405's avatar
holger1405
Hero+
5 years ago

@KX440 

What happens if you start the game in Origin?

  • KX440's avatar
    KX440
    5 years ago

    The start button is missing in origin, there’s just a blank space where it should be.

    • holger1405's avatar
      holger1405
      Hero+
      5 years ago

      @KX440 

      Try to clear your Origin cache.
      All settings in Origin (only in Origin not in the games) are back to default settings after this.)

      • Close Origin completely.
        (right click on the Origin symbol in the task bar > close)
      • Press the Windows key and "R" at the same time.
      • Type or copy and paste "%ProgramData%/Origin" (without quotes) into the new window > hit ENTER
      • Delete all the files and folders in the Origin folder, except for the "LocalContent" folder.
        (The "LocalContent" folder must remain untouched.)
      • Press the Windows key and "R" at the same time.
      • Type or copy and paste "%AppData%" (without quotes) into the new window > hit ENTER
      • Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder.
      • Delete the "Origin"  folder inside the "Roaming" folder.
      • In the address bar of your Windows explorer click on "AppData".
      • Open the "Local" folder.
      • Delete the "Origin"  folder inside the  "Local" folder.
      • Restart your PC. > test
      • KX440's avatar
        KX440
        5 years ago

        That didn’t work either.

About Mass Effect Franchise Discussion

The fate of the galaxy lies in your hands. Join the Mass Effect community forums and tell us how you'll fight for it.19,189 PostsLatest Activity: 21 hours ago