Forum Discussion
EA_Shepard
Community Manager
1 year ago@necroticliquid When you go to Help.ea.com, are you logged into your account when you try to reach out to support?
- Nextrolysis1 year agoRising Novice
Yes logged in, i get the Unites States instead of UK for some reason.
- EA_Shepard1 year ago
Community Manager
@necroticliquid Can you try the following for me? Go back to the help site, and make sure you manually log out of the site.
- Select the EA App
- Select one of the account issues like I cannot log in
- You may get a pop-up that says login and get faster help
- Select Continue without logging in
- This should give you the chat/email option
- Nextrolysis1 year agoRising NoviceOkay so I want to share the information that Mass Effect Andromeda is the sunset game (which means old games that got removed from the server) so we are not able to make any changes from our endAkshayK19:56Was the response.