Mass Effect Andromeda online connection problem

Hi, I have issue with connecting online to play multiplayer part of the game. Message I receive while attempting to connect says " You are not allowed to access online features of this game".

First things first, I preordered standard edition of the game back in 2017 and had a zero issues playing both single and multiplayer part of the game. A few months ago I received an email from ea telling me to upgrade my account security with 2 way authentication which I did and because of that they gave me a 1 month trial for origin basic access. As my game was installed, origin access automatically recognized my standard edition as deluxe edition (later I found out that with origin basic access you get deluxe version of the game). Now I have not played or downloaded any games during that trial period at all. A week ago I decided to play mass effect series again as many time before and when mass effect andromeda was in line for playing, when I started game yesterday I was greet with above mentioned message not allowing me to connect online.

So my second step was to search for this issue online and to my surprise I found what is causing this issue on this very forum, here is the link for that topic

https://answers.ea.com/t5/Technical-Issues/MEA-Can-t-access-online/td-p/6544158

So issue is caused by that origin access trial promotion, when expired, it caused some glitch and now origin still sees my game as part of origin access with deluxe edition version of the game and thus requires from me to pay for subscription to be able to connect online.

My third step was to try all troubleshooting advice out there (from various users from forum and from ea troubleshooting page), tried with changing dns settings, deleted origin and all possible leftovers from install directories, cache files from appdata folder and all registry entries. I also done all this for the game and reinstalled everything again but none of that solved the issue. 

Reading trough above linked thread I realize that only possible fix for this is to contact support and ask them to fix my game like they did with few people from the mentioned thread.

S I contacted them and explained my issue to the operator and even linked the above mentioned thread with the description with the issue and with the actual fix but he did not want to listen to what I'm saying so he started usual "robot" questions. I tagged along and when he finally realized that I was right about the issue his reply was that I need to pay for monthly subscription if I want to play game which I bought for 60 eur and had nothing with the issue causing it.

I was shocked and couldn't believe what he's saying to me. I replied to him to try and fix my game like they fixed the same issue for the other people from the mentioned thread and he replied that he don't understand how to fix it and again said to me that I need to pay monthly subscription to be able to play. Then I requested an full refund for the game because clearly I didn't do anything wrong and if they cannot fix problem which they caused it then I want my money back, off course he replied that I cannot do that. To cut thing short from that point on every my question and request he just started replaying with the complete same thing about paying monthly sub to be able to play a game and then he disconnected me from the chat. 

I was F*****G furious, I paid for the game, didn't do anything wrong and he said to me that now I need to pay monthly subscription to play game I already paid for and at top of that he just disconnected me like I'm some piece of garbage.

So I cooled myself a bit and contacted another operator, done all the steps like with the first operator and then he asked me to try and delete all origin files from appdata folder and then to restart a pc and to contact him again if the issue is not solved. I told him that I already tried that but I will try it again because first time I didn't restart my pc. So I did everything he asked from me, restarted pc and off course problem was not solved.

So I went to contact him again and now on my surprise I no longer have an option for the live chat, only option available now is the phone call. Maybe I'm wrong but this looks to me that they blocked me for contacting them again. I informed myself that if I use phone call they will charge call expenses to me and that is not an option because I live in Serbia and the cost of that call would be enormous and not worth at all.

Now I'm even more pissed off and as a last resort I decided to create a thread here hoping that some representatives from ea will see this thread and contact me about fixing this issue.

If this also fails then I will be forced to consult my lawyer about this issue because I paid for the product which I cannot play because ea made some glitches with their services and they won't even give me a refund or at least fix it as they did with few other people with the same issue.