It is hard to say exactly where the problem lies, but I would think that in this case the Epic launcher is the prime suspect.
Please look at this Epic troubleshooting guide and preform following steps in order. (restart the PC and test after any step.)
No go on all three. For number 2 I had to run Epic Games Launcher as admin first & leave it open, then try launching from the shortcut. It keeps directing me to the Epic Games Launcher, where I have to click "Install" to run the game. Same thing with the EA app too.
I also had no idea I was uninstalling all of my Epic games along with the launcher, so now I have to reinstall 438 GB of games -- but I thankfully have a recent backup, so it's really no big deal. I should have known that might happen in the first place.
cinematic6436 wrote:
I also had no idea I was uninstalling all of my Epic games ....
There is a note in the guide that this will happen, good thing that you have a backup.
Normally, if you click play either from the Shortcut or from Epic launcher, EA app should open and the game should launch automatically.
If you use EA app directly the game should also just launce.
So there is clearly something wrong regarding the connection of the apps and/or missing registry entries.
The easiest way to solve this might be to refund the game in Epic and buy it inside EA app, would also get rid of the two launcher problem.
But I don't know if Epic would accept a refund after about a months.
A other test you can run is to create a new Windows user account (Administrator). Don't use local special characters, use only Characters from the ASCII table
They wouldn't accept a refund. I already tried. The limit was only two weeks.
Did you tested with the new user account?
