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necrobevarotti's avatar
1 year ago

Mass Effect Legendary on Game Pass not working.

After entering the game through the EA app (under GamePass), and clicking the Mass Effect 1 tile, the game restarts. Restarting the Computer did not help. Reinstalling did not help.

8 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @necrobevarotti Hey, can you provide more info on what you mean by restarts?

    You load up the Xbox app on your PC

    Install MELE through the Game Pass

    Click play
    game loads
    but then crashes and loads again but doesn't let you play?

    Something like this?

  • I enter through gamepass or EA app, it shows me the three tiles ME1 ME2 ME3 i click on ME1 it goes as if everything is good, but ultimately it loops me in this menu. 

  • necrobevarotti's avatar
    necrobevarotti
    1 year ago

    So i click the tile, it processes, the program quickly exits but comes back and throws me into the same menu

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @necrobevarotti Gotcha. When you load up into ME1 for example, does the Windows taskbar or Task Manager show a message that says is a security message to allow the program?

    I have it loaded in Game Pass, let me test it.

    Also, make sure the Xbox app is updated. I just received a notification that there is an update.

  • No message is shown, it just throws me back to the same menu. Over and over again if i click the tile.

  • necrobevarotti's avatar
    necrobevarotti
    1 year ago

    It is up to date. No update message nor when i restart the app is coming up.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @necrobevarotti Just tested it, and it closed he main menu but kind of hid the game in the background of Windows instead of having the game up.

    Does it only happen with ME1? Does it happen when you start a new game or resume?

    Does it happen with ME2 or ME3?
    When you have the EA app open, can you repair MELE and try to launch it again through the Xbox app?

  • I did click repair, it did it's thing but issue persists. I'll try other solutions, but tomorrow after i get back from work. Just realized i have shift in like 8 hours XD

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