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130 Replies
- Anonymous13 years ago
To say that I'm annoyed at this point would be an understatement of epic proportions, incompetence doesn't begin to cover how my experience with the Trilogy has left me feeling about EA/Bioware...
I bought the trilogy to find that two of the 6 discs have read errors, so I have to download two of the games...then I have to mess around trying to get my saves to import from Me1 (why isn't this automatic??? you couldn't be bothered to make some minor adjustments to the trilogy pack so I have to google how to get the saves imported).
After importing saves via the ME2 config utility the game no longer starts...same as OP, zip, nada.The Masseffect2 process starts for a very brief moment and then vanishes...the game syncs with cloud (when it was enabled) and then says it's launching from origin but nothing.
Disabled cloud storage, deleted ME1 saves from ME2 saves directory,reset everything to default in me2config util...deleted the me2 folder from my user profile section and still nothing at all, set Origin and ME2 to run as admin.
It worked only once before I tried to import my saves from ME1.
Thought I'd try a re-install but some not so clever muppet decided Origin should auto delete install caches after installation, so I am now faced with a second 14GB download...I own the discs and I've had to download near 30GB and be without the game for 2 days, not impressed, this time I've told Origin to keep the installation files...no doubt I'll have to figure this out for myself as looking around these forums and the web there's but been almost zero help for people with this issue.
I try to reward developers for their effort by actually paying for games, but you really are making it hard to justify paying for this junk when the people who rip it off have less problems than your paying customers.
If anyone is remotely interested in my specs..
Windows 7 64bit all updates
2x geforce 570GTX
16GB Corsair Dominator
i7 2600K @ 5GHz (overclock is watercooled and bulletproof, but it's easily disabled via asus utils and I always test problems like these at stock).
Asus P67 Sabertooth
8TB HDD space
SSD for games
latest dx9
latest drivers
xfi fatality prof sound card
I take my gaming seriously, I am a network engineer who has worked in the IT Support industry for 15 years, I'm sure I'll figure this out eventually...I'm just pretty irritated that I work 12 hours a day 6 days a week troubleshooting and fixing networks and servers to come home to relax for a couple of hours to find I paid someone for this trash, so far I've had problems with Origin BF3, SWTOR and now ME2, I resisted the urge to hate on it through all those games despite having problems as it was fairly new, now there really is no excuse. EA, just scrap Origin since you obviously don't know what you are doing.
Just to clarify none of my whining is directed at the support staff, it's more at the people responsibe for the current state of Origin, whether that be developers or the people higher up tieing their hands behind their backs or failing to give them the resources they need, please don't take it personally.
- Anonymous13 years ago
I too am having the same issue, ME 1, and ME 3 launch flawlessly, ME2 DID launch upon installation, I didn't use my disks, just downloaded.
Initially i got the issue with crashing at the weapons loadout screen, but now it wont launch, it shows in the process tree for about half a second, then disappears, an no matter what I do, it doesn't change, (run as administrator, launching through origin, launching through the EXE file) nothing. All my drivers are up to date,
still, no errors, no prompts, nothing, just disappears from task manager process tree.
I've reinstalled ME 2, and again it initially launched, but after tring to launch again it no longer opens.
My specs
Win 7 64bit Ultimate
i7 930K 2.8ghs
Kingston Hyper X 16GB ram
Asus GTX 560 Direct CU II Ti
Asus ROG Rampage Gene III motherboard.
The worst part is it seems that people have been having issues since the game came out initially, but nothing I find online seems to have any answers.
- Anonymous13 years ago
It seems I had only scratched the surface of how terrible a piece of coding Origin really is...I enabled "Keep Game Installers after game is installed" only to find that 99% of games are what is known as "Download in Place", therefore no installers are downloaded and cannot be re-installed without a redownload, you might want to mention that ont he page that offers to keep installers...it screams amateur when we have to find this stuff out on google from end users.
Do I have to download an image from some kind soul off newsnet (just the images, I do technically own the game so it's not piracy) to get the game I paid for? To re-iterate I have the originall trilogy discs that are corrupt and have downloaded the game twice to try and solve the above issue.
Hearing that the error occurs after playing once I have to backup the game files in the hope that uninstalling then copying them back will work...not convinced Origin is coded well enough to allow that but hey...if it stoped bringing the download to 45gb why not.
Work beckons...will test this out later when I get back.
Just to clarify none of my whining is directed at the support staff, it's more at the people responsibe for the current state of Origin, whether that be developers or the people higher up tieing their hands behind their backs or failing to give them the resources they need, please don't take it personally.
- Anonymous13 years ago
I found a solution to it (it worked for me at least). Uninstall ME2 and delete Mass Effect 2 folder in My Documents\BioWare. Reinstall Mass Effect 2 and launch it without using the config utility to import ME1 save. After ME2 has run for the first time exit and go to My Documents\BioWare\Mass Effect 2 and create a folder called Save and copy your saved game from ME1 to that folder (the save file will be something like Char_01-43-2-3-0-26-11-2012-15-10.MassEffectSave)
To prevent the need to download all the DLC's and bonus content again, go to your install path for ME2 (C:\Program Files\Origin Games\Mass Effect 2) and copy Bonus to someplace else and copy it back after the re-install and do the same for (C:\Program Files\Origin Games\Mass Effect 2\BioGame) DLC folder.
Yea, I checked my processes and ME2 shows up for like a quarter of a second. And my disk says problem while reading.
I haven't even tried to copy my save from ME1 to ME2, the game doesn't even start properly.
- Anonymous13 years ago
uninstalled, deleted all left over folders, launched the game, it worked, immidiately closed the game, and then tried to relaunch, nothing, will not load at all. deleted all auto generated files, still wont launch the game. I've pretty much given up at this point, May just download a torrent to play through it, so I can have my saves transfer into ME3 playthrough.
- Anonymous13 years ago
@kmbcrashdu wrote:I found a solution to it (it worked for me at least). Uninstall ME2 and delete Mass Effect 2 folder in My Documents\BioWare. Reinstall Mass Effect 2 and launch it without using the config utility to import ME1 save. After ME2 has run for the first time exit and go to My Documents\BioWare\Mass Effect 2 and create a folder called Save and copy your saved game from ME1 to that folder (the save file will be something like Char_01-43-2-3-0-26-11-2012-15-10.MassEffectSave)
To prevent the need to download all the DLC's and bonus content again, go to your install path for ME2 (C:\Program Files\Origin Games\Mass Effect 2) and copy Bonus to someplace else and copy it back after the re-install and do the same for (C:\Program Files\Origin Games\Mass Effect 2\BioGame) DLC folder.
Skipping the config utiliy was the first on my list of tests tonight and seemed to work for me also...though yesterday deleting the Mass Effect 2 folder in my user profile didn't help so I was surprised this worked, none the less importing saves manually worked fine.
You missed a step in your walktrhough though (obviously you got it right otherwise it wouldn't recognise the files), need to create an ME1 folder in the newly created Save folder, so the saves would go in "My Documents\BioWare\Mass Effect 2\Save\ME1\" without which it won't pick them up for when you try to import them.
Also worth noting that before I got to importing my saves I applied my ingame settings (resolution etc.) to test if they were causing an issue, whilst they didn't stop the game from starting when I applied them the client locked up with a black screen. the settings were apoplied though after I terminated the process and started it up again.
Anyway,. seems to be working for the moment, hopefully this works for others who have imported their saves.
- EA_Nils13 years ago
Community Admin
Heya all,
The new Origin Beta Client will likely resolve this issue. Please check the steps provided in this post: http://answers.ea.com/t5/Mass-Effect-2/Origin-Redownloading-ME2-DLC/m-p/232490#M479 and get back to us.
Thank you in advance!
- Anonymous13 years ago
@eanils wrote:Heya all,
The new Origin Beta Client will likely resolve this issue. Please check the steps provided in this post: http://answers.ea.com/t5/Mass-Effect-2/Origin-Redownloading-ME2-DLC/m-p/232490#M479 and get back to us.
Thank you in advance!
I tried this and my copy of ME2 still won't work.
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