Forum Discussion
Sir.🙂
Unfortunately, the WER (Windows Error Reporting) data is not included in your DxDiag. This means that, for some reason, the DxDiag process cannot access this data.
Do you get any other error message?
Look at the Reliability monitor:
1. Press the Windows key and "R" at the same time.
2. Copy and paste "perfmon /rel" (without the quotes) in the new Window > hit “ENTER”
3. Look if it has entries for the "MassEffect1.exe" or EA app. > If yes double click at the last entry for the game executable or EA app, copy the info and save it to a text file and load this text file up like the DxDiag.
No I don't get any other error message other that "MELE1 is not responding"
I did all the steps you mentioned, and I made a copy like "DxDiag2" and it still didn't run...
- holger14053 months agoHero+
Please look at my post again, if there are errors for the "MassEffect1.exe" or EA app in the Reliability monitor, copy them into a text file and load them up here.
- SP32Prime3 months agoSeasoned Newcomer
It's okay I finally solved the problem, thanks!