Mass Effect won't launch Windows 10
When I try to start the game the logo flashes up for a brief moment, then it just takes me right back to Origin. No error messages or anything.
I have tried almost every solution I found online and it still won't work. I've tried
- Running it in compatibility mode for every version possible
- Running it as an administrator
- Running Origin as an administrator and launching from there
- Disabling all virus protection software
- Clearing Origin cache
- Repairing the game
- Reinstalling the game
- Reinstalling Origin
- Restoring Windows 10 with a system image backup
- Reinstalling Windows 10
- Installing latest drivers
- Reinstalling Microsoft VC++ (see below)
I can only think of two things that may be related to the crashing. The first is that the masseffectlauncher.exe is not in my game files. I have seen online that other people have had the same problem, but there are never any solutions online. I only have the masseffect.exe and masseffectconfig.exe. The second would be when I try to run the masseffectconfig.exe I get the message
Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\Program Files (...
This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
I don't know if this will be related to the issue of the game not running or not, but that's all I've got. This game worked just fine when I played it on the same computer in June. It just stopped working sometime in between then and now.
- Turn off "Cloud storage" in Origin.
(Origin menu > Origin > Application Settings > Install & Saves > Cloud storage > Off (Grey) - If you use Steam you don't have to do anything, unless you have added Mass Effect manually to Streams cloud save function.
- Make sure Origin or Steam are closed.
- Go to your "Documents\BioWare\Mass Effect" folder and move the "Save" folder and the "Config" folder to your desktop. > Test.
If that don't works create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window.
- Turn off "Cloud storage" in Origin.