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newtn00t's avatar
5 years ago
Solved

ME1 Game crashing after Thorian fight

Having an issue where the game constantly crashes after talking to the asari and having the dialogue end. When the game attempts to teleport Shepard to the Normandy for the post-mission meeting, it shows the loading screen and it just hard crashes there. I’ve done this up to 5 times now, and I can’t seem to find a fix for it.

My specs are:

1060 GTX 

i7-7700

16 GB ram

I’ve also had the game crash while using the Citadel Rapid Transport once. Any and all help will be greatly appreciated. 

  • @newtn00t  Please uninstall and reinstall your 2015-2019 VC++ runtimes.  Hit Windows key-i, select Apps, scroll down to the Microsoft Visual C++ Redistributables, and uninstall the ones that are from 2015 or newer.  Don't touch the older ones.

    Next, open this location:

    [install path]\Mass Effect Legendary Edition\__Installer\vc\vc2015\redist

    Run each .exe as an admin; this will reinstall the newest runtimes.  Restart your computer after you're done.

    If that doesn't help, open this location:

    [install path]\Mass Effect Legendary Edition\Game\ME1\BioGame

    and move the Config folder to your desktop.  Then try to load a save.

7 Replies

  • @newtn00t  Try repairing the game.  If you play through Origin, clear its cache first:

    https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

    Open your Origin game library, right-click on the MELE icon, and Repair.

    If you play through Steam, open your Steam library, select the MELE, click the gear icon to the right of the title, choose Manage > Game Properties > Local Files, and click the button to verify the integrity of the local files.

  • newtn00t's avatar
    newtn00t
    5 years ago

    Okay it only worked once and it stopped working. I can't load ANY save file at all. 

  • newtn00t's avatar
    newtn00t
    5 years ago

    I've tried two different ways of loading up the game. Clicking 'resume' and 'start'.

    Resume brings me to the ME1 title screen, wherein I click any button to get the game running. It brings me to a loading screen, the animation for the mass effect relay stops then the game crashes back to the launcher.

    Start brings me to the same title screen, but this time it allows me to go to the main menu. I can either click 'resume' or 'load career' and both options bring me back to the loading screen where it crashes yet again. I thought Feros might have been bugged, but trying to load earlier saves crashes the game back to the launcher as well. I've attached my dxdiag to this post. Hopefully we can find a solution, I've never had problems like this with ME1 vanilla before.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @newtn00t  Please uninstall and reinstall your 2015-2019 VC++ runtimes.  Hit Windows key-i, select Apps, scroll down to the Microsoft Visual C++ Redistributables, and uninstall the ones that are from 2015 or newer.  Don't touch the older ones.

    Next, open this location:

    [install path]\Mass Effect Legendary Edition\__Installer\vc\vc2015\redist

    Run each .exe as an admin; this will reinstall the newest runtimes.  Restart your computer after you're done.

    If that doesn't help, open this location:

    [install path]\Mass Effect Legendary Edition\Game\ME1\BioGame

    and move the Config folder to your desktop.  Then try to load a save.

  • newtn00t's avatar
    newtn00t
    5 years ago

    Thanks! So far it's working. Managed to play without problems. Thank you again for your help!

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