ME2 "Unable to Authorize the listed DLC" Steam/Origin
Hi,
This is a distress beacon and I promise it’s not a Geth, Collector, or Reaper trap – please send help! I can’t get the DLC for Mass Effect 2 to work.
I purchased all the DLC – the Cerberus Network DLC Bundle came with the Digital Deluxe Edition of Mass Effect 2 (Invoice#: 3033671897919227240 through Steam) and I purchased the Mass Effect 2 DLC Bundle (Order#: 1005093392339 through Origin).
I redeemed the Product Codes from Steam using the ‘Redeem Product Code’ option on myaccount.ea.com. I downloaded the game through Origin, downloaded the DLCs through Origin. I launched the game and was invited to join the Cerberus Network. I typed in my EA username and password and it said that the username and password did not match and I know that they definitely did because I had just used the exact same username and password to successfully login to EA.com and redeem the product codes. So I hit the ‘email me my password’ option and it said that “Communication with the mass effect 2 server was interrupted or timed out.” I get this error message regardless of the internet network I use (I’ve tried 4 different networks). I launched the game anyway, imported my ME1 character and got down to saving the galaxy… only, after about an hour it was clear that the DLCs were not working.
Fix 1 - I hit the forums and some users said that you had to change firewall settings, so I gave Steam, Origin, and ME2 exceptions in the Windows Defender. No luck, I got the same errors and the DLC was still not working. I have no other antivirus software installed on my PC.
Fix 2 - Some users said you had to repair the game by going to the Game Library in Origin then right click on ME2 then click Repair. Now it says, "Cannot authorized listed DLC." At least it's recognizing there is DLC installed now... but when I try to log in to the Cerberus Network I get the same errors as before and the DLC is still not working.
I decided to try my luck with Steam. I uninstalled ME2, deleted all game files (in Program Files and Documents), and reinstalled ME2 through steam. I ran the game once, to the menu so that it could make directory files then exited. I downloaded the DLCs to the new ME2 file from https://help.ea.com/en-us/help/origin/origin/download-dlc-for-classic-origin-games/#masseffect and ran the installers then fired up the game again. This time I had an additional error. First a dialogue box opens that says, “Unable to authorize the listed DLC” and it prompts you to log in to the Cerberus Network you used to purchase the DLC. So I try to use my username and password as I did for Origin and got the same errors as before: “Username and Password don’t match” and “communications…interrupted or timed out.”
I’m just sad and tired and sorry I’m too dumb to figure this out.
Try to change the EA password to something without special characters > test.
