Forum Discussion

lewyives's avatar
lewyives
3 years ago
Solved

ME3 Legendary Edition - Frozen on loading screen after character create/import

I have just finished playing through Mass Effect 1 & 2 Legendary Editions via Xbox Gamepass on an Xbox Series X with no issues. When loading into ME3, everything appears to be working fine. I can us...
me legendary edition
  • lewyives's avatar
    lewyives
    3 years ago

    Hi @EA_Illium 

    Thank you for the response!

    I tried changing the settings as you described but none of those fixed it.

    I have managed to get it working now, the game was installed on an external hard drive instead of on the internal SSD. Moving the game over to the internal storage seems to have fixed the issue!

    Thanks again for your help.

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @lewyives To check have you tried the following to see if the game will load?

  • Change power saving options 
  • Close other running games or apps, (for Series X|S also close others running in quick resume including MELE, then relaunch) 
  • Remove any connected device, additional USB's from the console and restart 
  • Check for updates 
  • Persistent Storage 
    • Go to settings > Select Device & Connections > Then Blue-Ray 
    • Select Persistent Storage > Clear Persistent Storage 
  • Alternate Mac: 
    • Go to settings > Select General  > Then Network settings 
    • Go to advanced settings > Alternate Mac address > Select clear 
    • Select restart 
lewyives's avatar
lewyives
3 years ago

Hi @EA_Illium 

Thank you for the response!

I tried changing the settings as you described but none of those fixed it.

I have managed to get it working now, the game was installed on an external hard drive instead of on the internal SSD. Moving the game over to the internal storage seems to have fixed the issue!

Thanks again for your help.

Featured Places

Node avatar for Mass Effect Franchise Discussion

Mass Effect Franchise Discussion

The fate of the galaxy lies in your hands. Join the Mass Effect community forums and tell us how you'll fight for it.Latest Activity: 17 hours ago
19,265 Posts

Recent Discussions