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Hi @100lighness
First, did you try to repair your game? (in Origin > my games > right click ME3 > Repair Game)
If that not helps, is Origin set to update the games automatically? (in Origin > left Top corner menu > Origin > Applications Settings > General > and here under "Updates" > Automatically keep my Games up to date.
Also restart your router.
If both suggestions don't work, shutdown your Windows firewall, your router firewall and the UAC. (just for test purposes, don't forget to start them later on.) > Test and report back.
Edit: you solved the ME1 > ME2 import problem?
Good Day again,
first of all are you german? In case you are not i will write the following in english too:
Vielen vielen vielen Dank für Ihre Hilfe. Origin hat sich nach der Einstellung "upgedatet" und ich habe das Spiel durch Origin repariert. Ich komme also nun ins Spiel rein...
allerdings sehe ich einen schwarzen Bildschirm und nur das spielinterne Maussymbol ist erkennbar. Ich muss mich im Hauptmenü des Spiels befinden, im Hintergrund spielt die Mass Effect Musik...
Ich bin mir fast sicher, dass dies an der Grafikkarte liegt. Meine Grafikkarte ist eine AMD Mobility Radeon HD 5000 Series mit 512MB, weit über den Mindestvoraussetzungen. Ich habe versucht den entsprechenden neuesten Treiber runterzuladen, aber scheinbar bin ich schon auf dem neuesten Stand...
Könnte dieses Problem auch am Display/Bildschirm liegen? Den musste ich nämlich vor 1-2 Jahren umtauschen, da er auf einer Reise zerbrochen ist...meistens sehe ich auf dem neuen Bildschirm sogenannte "Artefacts" wenn zu viele Grüntöne angezeigt werden..
Nach wie vor bin ich Ihnen aber sehr dankbar :-)
Dimi
I thank you very very very much for your help. I managed to update Origin and repair the game. I can now enter the game... however i only see a black screen, with only the Mass effect 3 mouse indicator visible. I assume im in the main menu, since the typical Mass Effect music plays in the background...
Im almost sure the Graphics Card is to blame. I have a AMD Mobility Radeon HD 5000 Series with 512MB, way over the necessary system requirements. I tried downloading the according Driver, however it says, that I already have the newest version...
Could also my Monitor be to blame, which i had to change a few years ago, because it broke on a trip... When there are many green tones, I usually see "Artefacts"..
Anyway, thank you very much for your help, its much appreciated :-)
Dimi
- holger140510 years agoHero+
Hi @100lighness
Yes I am German, but it would be impolite to use only the German language here on the US board.
If you feel more comfortable discussing this matter in German, please open a thread in this section at the German Answers HQ and PM me the link.
Moreover, it's good that we solved the first problem, now to the second one.
Please create a DxDiag and post it with your next reply. (here is the guide in German.)
Other Games run without problems?
- 10 years ago
Ok hi again,
I put the DxDiag file in the annotation. I hope you can make sense :/
As for Mass Effect 1 > Mass Effect 2 (the thing i oversaw in the previous post) all works fine now :-)
Thank you once more.
Dimi
- holger140510 years agoHero+
Hello @100lighness
Thanks for the DxDiag Dimi (Dimi like Dimitrios?)
We have a few problems here. Your Notebook is about 5 - 6 years old and and you're ruining a new Operation System on it.
The newest driver for your CPU graphic I could find are the driver you already running. They are from 2012 and written for Windows 7. This driver works on Windows 10, but it's certainly not ideal.
Furthermore, AMD moved the Mobility Radeon HD 5000 Series to Legacy Support some time ago, but at least there is a beta driver that provides full support for Windows 10.
Important: On a Notebook it's always preferable to run the drivers from the Notebook manufacturer, or in other words, first look at the HP website for newer drivers. Also, a beta driver is normally stable, but there is no guaranty for it, so if you perform an upgrade, you do it on your own risk.
In the end I would recommand that you try to run the game in Windowed mode before you try to load the beta driver. (Use the "MassEffect3Config.exe" under ">drive<:\Program Files (x86)\Origin Games\Mass Effect 3\Binaries" to activate the Windowed mode.)
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