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GabrielleFaraway's avatar
GabrielleFaraway
Rising Scout
1 year ago

MELE: Only Task manager able to close the game

PC. Win 10.

Just purchased it: 2024. 11. 30. on Steam. It launches from Steam, but upon closing EA Launcher pops up.

Problem: 10/10 times the game upon exiting from ME won't let me close the MELE.

The only buttons that works are Resume ME game, it won't even start ME2 or ME3, no Exit, no Options, nothing works.

The only way I can close MELE is via Task manager.

I haven't try yet wether it occures with the other two games or if I try to launch from EA Launcher instead of Steam. Edit: the problem happens when launched from EA Launcher.

When I purchased it just out of curiosity I launched MELE, but closed before starting a new game so no save happened, that was the only time it let me exit normally.

So the problem started since there are saves in the game.

Dislcaimer: I saw the similar problem, when people only able to exit via taks manager, but if I understand it correcly they are not even able to actually close MELE. I can close MELE without other problem - other than I only can do it using an other program.

2 Replies

  • @GabrielleFaraway 

    • Press the Windows key and "R" at the same time
    • Into the new window, type or copy & paste:  "%temp%"   (Without the quotes.) > hit "ENTER"
    • Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
      (If some files or folders can't be deleted, reboot and try again.)

    Then:

    • Go here and download "Revo Uninstaller". (The freeware version, Portable version works too.)
    • Run "Revo Uninstaller" > Uninstall EA app.
    • At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Advanced" > Browse.
    • If "Remaining registration content found" is displayed > Select All > Delete > Next
    • When "Remaining Data and Folders" is displayed > Select All (Make sure the "Origin Games" or "EA Games" folder is not in the list) > Delete.
    • Restart the PC > Reinstall the newest version of EA app from here.
    • Test.

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