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itsjustfuture's avatar
itsjustfuture
5 years ago
Solved

[Old Report] Mass Effect: Andromeda Will Not Launch

Hi, like many other people it seems, after replaying the trilogy with Mass Effect Legendary Edition, i wanted to give andromeda another shot, however, i've tried to launch the game on Steam, Origin, ...
  • TheIrishGael's avatar
    TheIrishGael
    2 years ago

    Zero errors. I decided to rollback to windows 10. And now it boots perfectly.

itsjustfuture's avatar
itsjustfuture
5 years ago

i have gone through and completely white listed every program and file related to origin, EA desktop, ME:A, literally anything i could find, and nothing has helped in the slightest.

like i stated previously, i am at a complete loss, i have done everything i can think of and cannot find what is preventing certain EA games from launching. and EA support team can't either ☹️ very upsetting.

  • itsjustfuture's avatar
    itsjustfuture
    5 years ago
    @holger1405 yes i did. i'm wondering if it has anything to do with AMD's Radeon program, which i don't know if i can disable without messing up my PC.

    i can't launch ME:A, so i decided to see if i can launch any other games from the EA Desktop to be sure, so i downloaded Titanfall 2, Sim City, Sims 4 and Apex Legends, and all launched fine without a hitch.
    strange the issue seems to arise only from select games.
    • holger1405's avatar
      holger1405
      Hero+
      5 years ago

      @itsjustfuture 

      • Hit Windows key and X.
      • Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered.
      • Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes. > ENTER.
      • If errors are found, notify us. If no errors were found reaped steps 1 & 2.
      • Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
      • The system will start validating soon. If it throws an error, please list it here.
      • After it reaches 100%, hit Windows key and X again.
      • Again, choose “PowerShell (Administrator)” or “Command Prompt (Administrator)”
      • Inside the PowerShell or CMD, enter “sfc /scannow” without quotes. >ENTER.
      • Post the message you receive at the end of the processes here.
      • itsjustfuture's avatar
        itsjustfuture
        5 years ago

        from /checkhealth: No component store corruption detected.
        The operation completed successfully.

        from /restorehealth: [==100.0%==] The restore operation completed successfully.
        the operation completed successfully.

        from sfc/scannow: Windows Resource Protection found corrupt files and successfully repaired them.
        For online repairs, details are included in the CBS log file located at windir/Logs/CBS/CBS.log. For example C:/Windows/Logs/CBS/CBS.log. For offline repairs, details are included in the log file provided by the /OFFLOGFILE flag.


        do you want/need to see the logs as well? after all of that i attempted to launch the game again, same problem persists.

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