Mass Effect 1 will not launch (PC)

ecwhitby​ 

This solution is outdated because the cloud save feature woks differently now. 

Please add a DxDiag to your next reply.

A DxDiag is an overview of your PCs technical features and recent software errors.
There is no personal info in it expect for the “Machine name” in the second row.
(You might delete the “Machine name” and “Machine Id” line if you wish too.)

How to create a DxDiag:

1. Press the Windows key and "R" at the same time.
2. Copy and past or type "DxDiag" in the new field. (Without the quotes) > ENTER
3. Wait until the green bar is gone > Click on "Save all information"
4. Save the file to your desktop.
5. Here at EA Forum > Click Replay > Click the paper clip icon at the bottom of the replay Window.
6. Navigate to the "DxDiag.txt" on your desktop > select the "DxDiag.txt" > click on "Open".
7. Reply.

As requested, DxDiag attached.

ecwhitby​ 

There are no game errors in this DxDiag but many Windows Update and component store problems. 

1. Hit Windows key and X.
2. Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” or "Windows Terminal (Administrator)", whichever option is offered.
3. Inside PowerShell, CMD or Terminal enter: (You can copy and paste the following cursive text.) DISM.exe /Online /Cleanup-image /Checkhealth
4. Press ENTER.
5. If errors are found, notify us. If no errors were found repeat steps 1 & 2.
6. Inside PowerShell, CMD or Terminal enter: DISM.exe /Online /Cleanup-image /Restorehealth
7. Press ENTER.
8. The system will start validating soon. If it throws an error, please list it here.
9. After it reaches 100% repeat steps 1 & 2.
10. Inside PowerShell, CMD or Terminal enter: sfc /scannow
11. Press ENTER.
12. Post the message you receive at the end of the processes here.
13.  If it said it repaired errors, restart the PC and test the game.