Forum Discussion
I have done all the steps and for a brief moment I was hopeful. I was able to get the game to load into the Mass Effect Legendary Edition Launcher, where I could have selected which game to play. I was happy that specifically those steps listed for Steam seemed to have solved my issue. Rather that diving in and playing the game again, I wanted to make sure I would be able to launch the game whenever I wanted to, so I exited the game's launcher. When I went to start my game again I was once again greeted with the same message, an error occured on our end, please try again in a little while. Disappointed, I decided to follow the same steps for Steam as suggested. I made sure it was checked in DLC, verified my game files, and attempted to launch the game. No success, same error message. So then I tried the EA app recovery, restarted both the EA app and Steam, made sure it was checked in DLC and verified my game files again, and still nothing. I hope you have some more suggestions as to how I may solve this issue once and for all. I now know it's possible to make it at least launch the games own launcher (maybe we need a third launcher?) and that only makes the situation even more frustrating. Please help!
- Go here and download "Revo Uninstaller". (The freeware version, Portable version works too.)
- Run "Revo Uninstaller" > Uninstall EA App.
- At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "intensive" > Browse.
- If "Remaining registration content found" is displayed > Select All > Delete > Next
- When "Remaining Data and Folders" is displayed > Select All (Make sure the "Origin Games" or "EA Games" folder is not in the list) > Delete.
- Restart the PC.
- Download the newest EA app from here.
- Install EA app.
- Restart the PC > Test.
