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UmbrellaCorp0's avatar
UmbrellaCorp0
5 months ago
Solved

[PC] EA app/Steam - Mass Effect Andromeda "Missing Online Access" Error

Are the servers still active? I wanted to import a save for new game plus but can't seem to get a connection tried reinstalling, hard resetting console and reconnecting my ea account.
  • Malkalic's avatar
    Malkalic
    4 months ago

    So suddenly fixed it, was always yellow connecting then red and always offline when loaded. but now has turned green. Not sure if you fixed it or not but thanks lol. Never been on it before till now cheers! Closing the game and having a moan seemed to work 😃

truee_phenom's avatar
truee_phenom
2 months ago

It's still persisting. I think it's because I originally got it with a game pass trial and now I have it from ea directly. After the trial ended I wanted to own it.

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 months ago

@truee_phenom so i made a change on my end. If you still get it, reinstall the game. It is reading the wrong registry entry right now. So a reinstall will delete all that and update the changes I made.

  • truee_phenom's avatar
    truee_phenom
    2 months ago

    You fixed it! Thank you!

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 months ago
    @truee_phenom wrote:

    You fixed it! Thank you!

    You are most welcome! If you run into any further issues, let us know!

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