[PC] EA app/Steam - Mass Effect Andromeda "Missing Online Access" Error

Well Have the same problem of Missing on Line Access, I have tried it on 5 PC's 20 of them are new! I really love this game, and wish it could be fixed. I have tried as many as I could of the posted solution and nothing so far works? Please help!!

Yar

EA_Shepard​ hello, I also had a " Online Access Missing " issue for few weeks, I had the game on steam and I also had a mouth EA play subscription on steam long time ago, my EA ID: sunephone. I try to clean the temp and reinstall the game but it doesn't work, please help, thanks.

sunephone​ Do you have a case set up on the EA Help Site yet?

No, not yet, actually, I have tried to set up but I didn't find any entrance, and I looked for some help in help center but nothing could help, so I put my issue down here.

As this picture, there's should be a entrance of set up a case in the middle, but there isn't.

sunephone​ Do this - Log out of the help site - then choose Mass Effect Andromeda/I need help loading my game

Then make sure the site is in a EN or UK language. When I choose these, I get a chat option but you don't need a chat option, you only need to set up a case in general.

When it asks you to log in, click on continue without logging in. it should look like this.

Alright, I will try, thanks.

sunephone​ You are welcome. Just let me know once the case is created. All I really need.

Hello, sorry for asking you for help again.

I tried to created a case and I only found the entrance to create a case is in "chat with me", then I follow the instruction, typed in the FULL NAME ,EMAIL and the console that I used to play (I tried it two time, PC and steam both), next, I typed my issue in SUBJECT and added a picture and I send this info.

After all, it seems to got my case as the picture below, but I haven't got any replay from my email or other place. I don't know if there's another place to create a case or what, I really want to play online part of this game, and forgive my English is not well.

sunephone​ Thanks. Can you send me a PM with the EA ID you log in the game with?

sunephone​ You should be good to go. Can you repair the game and try again if you have not, and let me know?