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Aditya_adi3010's avatar
Aditya_adi3010
Seasoned Newcomer
4 months ago

[PC] Mass Effect Andromeda Black Screen Startup

i bought mass effect andromeda last year when I played it that time it was launching and working fine but when I reinstalled it a few days ago then every time when i launch it just gives me a black screen no sound or anything I even tried it in windows mode it's still just a black screen in a small window and nothing else

me andromeda
pc
technical issues

1 Reply

  • holger1405's avatar
    holger1405
    Hero+
    4 months ago

    Aditya_adi3010 

    Please add a DxDiag to your next reply.

    A DxDiag is an overview of your PCs technical features and recent software errors.
    There is no personal info in it except for the “Machine name” in the second row.
    (You might delete the “Machine name” line if you wish too.)

    How to create a DxDiag:

    1. Press the Windows key and "R" at the same time.
    2. Copy and paste or type "DxDiag" (Without the quotes) into the new field. > ENTER
    3. Wait until the green bar is gone > Click on "Save all information"
    4. Save the file to your desktop.
    5. Here at EA Forum > Click Replay > Click the paper clip icon at the bottom of the replay Window.
    6. Navigate to the "DxDiag.txt" on your desktop > select the "DxDiag.txt" > click on "Open".
    7. Reply.

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