I think you may be having a different issue than described above. Periodically there are issues with the Galaxy at War readiness not updating. Though usually its symptoms are: doesn't update on website (but may, or may not in game). Nothing to do with the little website mini-game.
What is happening in the topic is a general failure of everything BUT the galactic readiness in N7HQ. The only thing in the top issue related to GR is that the N7 assets you get from promoting in multiplayer aren't tracked. Basically, if you multiplayer, none of your MP progress is shown in N7HQ (except galaxy at war progress for some odd reason). But that's the tip of the iceberg. It also has many other issues, enumerated in the first post.
So, do you multiplayer? If so. Does your N7HQ never show anything but zero's (not that it just doesn't work today/yesterday...). If it isn't "Yes" and "Yes", you have a different issue.
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