2 years ago
[PC] ME3 co-op crashes
Hi guys,
Im pretty sure I am not the only person who is experiencing intermittent crashes with the Mass Effect 3 Multiplayer sessions.
The game seems to freeze and then suddenly exits to deskt...
ME3 was always large address aware.
Please create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window.
Please also upload the dump file to a free file host like OneDrive or DropBox and post the link here.
Thanks for the reply. Here you go.
The dump shows a standard access violation, a null pointer read, which means that a pointer is referencing to a point in memory that doesn't contain valid data.
We know that the game itself is not the reason for that, it works for many other people, so the problem is something on your system.
Try to repair the game > Test.
(Origin: Game Library > Right-click the game cover > Repair)
(EA app: My Collection > Click on the three dots on the game cover > Repair)
(Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)
If that don't helps:
1. Hit Windows key and X.
2. Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” or "Windows Terminal (Administrator)", whichever option is offered.
3. Inside PowerShell, CMD or Terminal enter “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes. > ENTER.
4. If errors are found, notify us. If no errors were found reaped steps 1 & 2.
5. Inside PowerShell, CMD or Terminal enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
6. The system will start validating soon. If it throws an error, please list it here.
7. After it reaches 100% reaped steps 1 & 2
8. Inside PowerShell, CMD or Terminal enter “sfc /scannow” without quotes > ENTER.
10. Post the message you receive at the end of the processes here.
I repaired the game via the new EA Launcher, which did not work and I crashed in a session again.
1) For "DISM.exe /Online /Cleanup-image /Checkhealth", I have error: 87, Attached screenshot "CheckHealth".
2) For "DISM.exe /Online /Cleanup-image /Restorehealth", I did not have any errors and operation completed successfully. Attached screenshot "RestoreHealth"
3) For "sfc /scannow", it mentions that it found some corrupted files. Attached Screenshot "Scannow"