[PC] No Access To Email Linked To EA Account
I've lost acess to the Mass Effect Legendary Edition I have installed on my PC because my password expired and that email no longer exists so I can't reset it and EA support is worthless, but it stil...
Forum Discussion
Well I managed to install origin but it turns out it still doesn't help anything because after the previous uninstall it now also says my password has expired. I literally know both email and password I just need EA support to un-expire the password and I can fix it but they refuse to do so. Thanks a lot for adding expiring passwords on a service people only use once a blue moon when forced to against their will.
EA_Shepard
Community Manager
Community Manager@Darkmark1997 For this one, as Origin is no longer supported, if you are not able to access the email on file, you have to reach out to live support.
They have a process set up for players who no longer have access to the email on file.
Downloading the game through Origin zipped or altered games can and will cause game and account issues which is why it is not supported.
When helping with specific issues, like account changes, purchases, and missing content, we must verify that you own this account. We want to ensure we’re not compromising your account, so we can’t help with your issue currently.
You can contact our live support on our Help Site. To request a chat or open a case through email:
- Select the EA App
- Select one of the account issues like I cannot log in
- You may get a pop-up that says login and get faster help
- Select Continue without logging in
- This should give you the chat/email option
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