Re: [EA app] Unable To Launch Mass Effect Andromeda

@TurtleBr0 

Now Repair the game:

(Origin: Game Library > Right-click the game cover > Repair)
(EA app: My Collection > Click on the three dots on the game cover > Repair)
(Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)

If it still don't starts:

• Press the Windows key > Write "CMD" (Without the quotation marks) > Right click on "Command prompt" in the search results. > Run as administrator.
• Copy "findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt" (Without the quotation marks) into the prompt of the CMD Window > ENTER
• Upload the "sfcdetails.txt" that is now on your desktop and a new DxDiag.

still not Running the steam verified all files no corruption

@TurtleBr0 

WER is still not working. Let's see if the game crashes or if it doesn't starts at all.

• Press the Windows key and "R" at the same time.
• In the new Window, type or copy and paste "%LOCALAPPDATA%\CrashDumps" (Without the quotation marks) > Press ENTER
• Look if there are any "MassEffectAndromeda.exe.Xxxx.dmp" files in the "..Local\CrashDumps" folder.
• Zip 2 - 3 "MassEffectAndromeda.exe.Xxxx.dmp" files together and upload them at a free file hosting service like Dropbox or Onedrive.
• Post the link here.

If there aren't any dump files of ME:

• Press the Windows key > Write: Command Prompt > Right click on "Command Prompt" in the search results > Run as administrator.
• Copy and paste reg add "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps\devenv.exe" /v DumpType /d 2 /t REG_DWORD into the prompt Window > Press ENTER.
• Play the game until it crashes.
• After the game crashes, let all Windows crash dialogues finish.
• Press the Windows key and "R" at the same time. > Type "%LOCALAPPDATA%\CrashDumps" (Without the quotation marks) into the new window > Press ENTER.
• Zip 2 - 3 "MassEffectAndromeda.exe.Xxxx.dmp" files together and upload them at file hosting service like Dropbox or you can use the Onedrive "public" folder.
• Post the link here.
  
  
  If you want to undo the automatic dump creation, use the command below in a elevated command prompt (As in point 1) reg delete "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps" /f
  
  I am afk for the rest of the evening, will be back tomorrow.
  

Even after the steps there are still now logs

@TurtleBr0 

That most probably means that the game is not starting at all, so it is likely that something is blocking it.

Please preform a clean boot and test the Game in clean boot mode.

In clean boot:
- Make sure the "EABackgroundService" remains enabled under point 3 in the guide.
- Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
- Make sure any CORSAIR/RAZOR/ASUS software is disable or deinstalled and that your GPU & CPU are not overclocked.
- Make sure only your Mouse and keyboard are connected to the PC

Thanks for trying to help me but, I give up. I wanted to play MEA not troubleshoot * code I already do that for a day job.

I wish EA would just burn down already instead of eating studios I love.