I'm running ME1 on WIn10 Pro/64-bit (all updates) with no problem. So it's not the Windows version. Please provide a DXdiag report so we have something more to go on.
See this post: How to post the relevant info when you create a question.
https://hastebin.com/ahorizaboz.tex
I will say at one point earlier when I had the game, before I moved the game I did install the MEUITM mod pack, but I don't believe that should have anything to do with this because I have re-downloaded and reinstalled the game multiple times since then. This should be a fresh install. I deleted all config files in My documents folder and installed from scratch. I still get this error every time. Like I said the issue seemed to start when I moved my games to the different drive. All my other games verified and updated but ME1 and Alice: The Madness Returns seemed to have messed up. Contacted EA and support said change you Origin library back to the C drive; download and install there; and it should work, but it didn't.
"GMatrix2D" is a Scaleform class type, I would assume this is a PhysX problem.
Try this version of the "NVIDIA PhysX Legacy System Software"
General protection fault is most often a graphics driver issue. I recommend downloading the latest Geforce drivers and performing a clean driver installation.
Here's a guide. Step 1 is outdated. Use the Windows search function to find the control panel.
I got the error with MEIUTM once, but it contained more detail.
Well Fred, I just tried that. I did a clean installation of the drivers and still got the same error. I installed the legacy driver and ran that and I still got the error. I also tried deleting the Open Al files and using a new version of Open AL from the Mass Effect Wiki. I will say that sometimes now I am getting the error and sometimes it just crashes at the splash screen. Do you guys have any other ideas? This is really starting to get old. Oh yeah before that I installed the official 1.2 patch from the Bioware site, and when I do that it asks me for my cd key, I put it in, and then it keeps asking me. It never accepts it. I have also tried running every compatibility mode of Windows there is. I've ran Origin in compatibility mode. I'm about to give up. It just looks like I will never play this game again. I've seen multiple posts about this error. I don't know why they haven't fixed this yet after so many years. Is there any possible way to get the file it says is missing, or is it really missing? I don't even see a list of files that looks like that.
You reinstalled or repaired the game after you tried the patch?
Origin will patch the game to the newest version automatically, it is not recommanded to patch manually. (Unless a CM, Hero or champion suggest it.)
If a clean install of the driver didn't helped and you already had GPU driver issues before then I would recommand a complete removal of all driver components from the system:
• Download DDU:
• Install (if you have profiles for games, back them up using "NVIDIA inspector")
• run DDU > save mode > NVIDIA Software and Drivers > Clean and Restart. (Read the manual)
• Press the Windows Key and X > Task Manager > Startup > Disable the NVBackEnd.
• shut down your virus scanner.
• Run the driver installation EXE > install only the GPU Driver and the PHYSX software.
• Reboot > Test.
@Kienowa wrote:
I've seen multiple posts about this error. I don't know why they haven't fixed this yet after so many years. Is there any possible way to get the file it says is missing, or is it really missing? I don't even see a list of files that looks like that.
There is no file missing, the "General protection fault" means (in simple terms) that protected resources (most of the time memory) are accessed by a task that don't have the right to access it.
