Forum Discussion

Re: N7HQ not working / in-game multiplayer stats off


@holger1405 wrote:

@iarwain1978 

OK, try this:

  • Go here.
  • Click "re-sync your account"
  • On the next site change your Privacy settings from "Public - everyone can see my full profile" to "Private - only I can see my full profile" or wise versa.
  • Click "Save Changes" > Success should be displayed in the Blue line at the top.
  • Log out > Log in again.
  • Repeat the Process so your original Privacy setting is applied again and including log out and log in. > Test.

Hey, all.

Can you try these steps above and under "Log out > Log in again" try resetting your password before logging back in? Please let us know if you're not able to connect after a few hours. 

12 Replies

  • still not working for me. I tried re-syncing and logging out/back in and I'm still getting server unavailable when trying to send out any ships. Im in North America btw, idk if that matters or not.

  • Same here, resetting didn’t work, readiness inside the game 50% but  100% on N7HQ

  • vSHADOWVIPERv's avatar
    vSHADOWVIPERv
    6 years ago

    I have been on this problem for 5 days now.  Ive even contacted EA chat who told me to try deleting my persistent storage on my xbox which also did not work.  Ive done the modem cycling and resetting,  uninstalled the entire game twice. cleared the cache more times than I can count.   Someone on Twitter mentioned that the GAW servers might of been pulled?  I cannot confirm this on the internet as there is no news.   I've done  the resync thing too as well as resetting the password and changing the profile to private.   

  • FazedTukka's avatar
    FazedTukka
    6 years ago

    @MorningStar_1131For me readiness reads at 50% both in-game and on N7HQ, and I have completed a few multiplayer matches recently. I think maybe the Galaxy at War info on N7HQ is stuck at whatever values it was at when the servers started having issues, maybe.

    I've been having this issue since I reinstalled ME3 about a week ago.

    One odd thing is that the N7HQ site will sometimes display my Online Assets but sometimes won't -- right now it doesn't have any assets listed, but yesterday it was showing my N7 special ops team (or whatever the asset is called that's related to your promoted units) and a value for ex-Cerberus scientists from the iPad game (zero for me since I've never played it). However, the N7 team didn't update after I promoted a unit a couple days ago. And none of it ever shows up in-game.

    Also, several images on the N7HQ site aren't loading for me (images for the weapons, etc.)

    I strongly suspect the servers are down, or at least some of them.

  • @FazedTukkanow that you said that, i have the same issue. I could definitely see them in the last days, but at least today they dont show

  • @FazedTukka 

    For  me the N7HQ page works fine I can play the mini game and that’s why my readiness stays at 100% but that doesn’t have any impact on my game. On the site readiness is full but inside the game remains at 50% (that’s happening for a week now) and I think its odd because as can I see, everyone is having trouble with their page.

     

    The N7HQ page works for anyone else?

  • Bartolomnus's avatar
    Bartolomnus
    6 years ago

    Yep i'm having the same situation. The N7HQ works fine with the mini game and stuff but ingame my readiness progression just won't show up on Galaxy at War. It keeps saying it can't connect even though i can play Multiplayer without any problems.

  • Im having similar issues, some of my info pops up on the main page and it shows my playtime on the N7HQ website, but when I go to galaxy at war it reads 0.00%.(this would confirm your suspicion of the info staying where its at when the servers possibly went offline because I only started playing ME3 online less than a week ago.) My mini-game won't work no matter what I do.

    I hope the servers aren't down but I wouldn't be surprised if something is up because I just read a reddit thread today about how the Skate 3 servers are back up and running, so they might be doing maintenance on older servers? I can't picture a scenario where the Skate 3 servers are live but they've killed these servers that have been running for the past years, but then again I guess anything is possible. 

  • dylan881's avatar
    dylan881
    6 years ago

    The N7 HQ readiness show is about 80+ readiness but in game it’s stuck at 90% readiness and the following sectors in the galactic readiness map shows90% inner council space 90% terminus systems spend 90% Earth systems alliance space 89% outer  Council space and 90% Attican traverse

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