EA_Shepard
Community Manager
2 years agoRe: [New Report] Mass Effect Online Pass-Access Error For Multiplayer Modes
@rococozy The account itself is in good standing. I know you said you reinstalled it, but if you are playing through Steam, verify the files and launch it again. Or, log into the EA app as there should be a game icon on there as well, and repair the game.
If you are playing through Steam, both apps and the game need to be on the same drive as well. If the game isn't showing up as able to uninstall as stated, that could be a part of the issue. Your game and registry arent matching the what is linked to the account. There is a mismatch somewhere.