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Anonymous's avatar
Anonymous
10 years ago
Solved

[SOLVED] Mass Effect 3 crash at startup on Windows 10

Hello everybody,

I coming here, because I am facing an issue with Mass Effect 3 on a fresh Windows 10 Pro (x64).

Just after the video with de Bioware logo and the OmniTool, the game crash with the message "Mass Effect has stopped working".

Event viewer data :

Nom du journal :Application
Source :       Application Error
Date :         02/08/2016 21:05:45
ID de l’événement :1000
Catégorie de la tâche ☹️100)
Niveau :       Erreur
Mots clés :    Classique
Utilisateur :  N/A
Ordinateur :   ICE-PC-JEREMY
Description :
Nom de l’application défaillante MassEffect3.exe, version : 1.2.5427.16, horodatage : 0x4f70863b
Nom du module défaillant : MassEffect3.exe, version : 1.2.5427.16, horodatage : 0x4f70863b
Code d’exception : 0xc0000005
Décalage d’erreur : 0x0096a716
ID du processus défaillant : 0x1750
Heure de début de l’application défaillante : 0x01d1ecf0d99a8f79
Chemin d’accès de l’application défaillante : D:\Jeux\Mass Effect 3\binaries\Win32\MassEffect3.exe
Chemin d’accès du module défaillant: D:\Jeux\Mass Effect 3\binaries\Win32\MassEffect3.exe
ID de rapport : 84281835-496b-47f9-b56d-493da27ab991
Nom complet du package défaillant :
ID de l’application relative au package défaillant :

DxDiag file is attached.

For your information, I already try to run MassEffect3.exe as admin and used Windows 7 compatibility mode, but still crashing.

Origin version is 9.12.2.60.376 - 453593.

Best regards,

  • Anonymous's avatar
    Anonymous
    10 years ago

    Hello Holger,

    The suggestions in this post were not working for me, but I finally managed to make it work !

    The key point is to download the game via Origin and not use the DVD from Mass Effect Trilogy like I did !

    With the downloaded version, Mass Effect is fully working.

    Thank you for your help anyway.

5 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    Hello Holger,

    The suggestions in this post were not working for me, but I finally managed to make it work !

    The key point is to download the game via Origin and not use the DVD from Mass Effect Trilogy like I did !

    With the downloaded version, Mass Effect is fully working.

    Thank you for your help anyway.

  • Thrrax's avatar
    Thrrax
    3 years ago

    Same here. Once I switched to Win 10, the game simply crashes when the EA Omnitool starts. Never ever used the DVD to install it.

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hi @Thrrax , since this thread is quite old I'm locking it to prevent necroposting. Feel free to create a new thread in the forums if you still need help!

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