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MstrR3N2's avatar
2 years ago

[Steam] Mass Effect 3 wont load or create a new game

Hey all :D

Im unable to start a new game or load an existing save for Mass Effect 3 on Legendary Edition through steam. I can play Mass Effect 1 and 2 just fine. I had this problem like 3 years ago but kinda forgot how it was fixed XD The link below is the DxDiag file and the recent dump file for Mass Effect 3.

Hope someone here can help cause im achievment hunting all 3 games on stream 

https://www.dropbox.com/t/hBCtjTExKQ5NkJIh

5 Replies

  • MstrR3N2's avatar
    MstrR3N2
    2 years ago

    Hey :D

    Ive did it 3 times now following what it says and it still happens the same way. I can start Mass Effect 3 but whenever i load or start a new game, it goes to the loading screen, freezes, crashes then boots me back to the menu where you select which Mass Effect you want to play

  • holger1405's avatar
    holger1405
    Hero+
    2 years ago

    @MstrR3N2 

    Please preform a clean boot and test the Game in clean boot mode.

    Preparation:
    - Make sure the "EABackgroundService" remains enabled under point 3 in the guide.
    - Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
    - Make sure any Razer/CORSAIR/ASUS software is disable or deinstalled and that your GPU & CPU are not overclocked.
    - Make sure only your Mouse and keyboard are connected to the PC (Disconnect any USB3 devices you might have!)

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hi @MstrR3N2, I wanted to follow up on this thread to see if you continue having issues with the game!


    Cheers!
  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @MstrR3N2 This thread has been around for a bit, and it's time to wrap it up. We'll be locking it down and marking it as resolved.

    If you encounter any new issues or have more to report, please start a new thread or join an existing one so we can keep track of everything properly.

    Thanks, and happy gaming!

    Cheers!

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