Unable to run ME Andromeda and Dragon Age 3
Hi, I have a new computer since several games and have reinstalled the EA app and all my EA games: i'm able to launch all tge games exccept Mass Effect Andromeda and Dragon Age Inquisition (new game...
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@holger1405 : no problem, it's not urgent: i have this problem since several monhs so take your time.. 🙂 (and i really appreciate the fact that you try to help me !)
The dump itself is corrupted, this could indicate bad memory (hardware failure or XMP overclocking unstable) or a bad driver on your system.
It would explain the Memory Leak warnings as well as some other errors in your DxDiag.
If you have a XMP profile enabled I would disable it and test.
You can also test your RAM with MemTest86+.
@holger1405 : i didn't know what was a XMP profile unil i checked on Internet:i checked and i have one by default but it is deactivated.
For the test RAM, it did it but only for 4 pass as it took almost 8 Hours for these 4 pass...(i have 96 RAM of memory) and i need my computer so i could not wait for 8 additional hours to have (or more) to have the 4 last pass.. :-) But no error found for these 4 pass...
Also, just in case it rings a bell to you, i had issues with 2 other games (many crashes) that happened only when the Performance Core Ratio (in the Intel Extreme Tuning Utilitly) was to 55x (which was the default value) and that were solved as soon as i changed this value to 54x. (and come back it it reset to 55x).
You might have a faulty CPU here, but that is just a guess.
Some 13th and 14th Gen Intel CPUs have degeneration and stability problems due to increased operating voltages on standard mainboard settings.If you did not updated your BIOS recently, you should make sure that you have the newest version (Look for Mirrocode 0x129 update)
If that doesn't help, I would look for a PC shop in your area. I am afraid we have exhausted all the troubleshooting that is possible via the internet.@holger1405 : if i use to do software updates regularly, i never did a BIOS update.. so i have followed your suggestion and did the update (the BIOS date was as of 2023 july): it didn't change anything for the 2 problematic games...
Just for fun, I will try to come back to the 55x performance core ratio and see if the 2 other games crash again.And for the PC shop suggestion. i will see how it's going on for the future new games: i have a lot of games (recent and old) whick work fine/without any issue. If the problem becomes more common with other games, i will follow this suggestion.
Finally: i just want to thank you again for ALL your time, help and patience: even if the problem is not solved, i have really appreciated your help ! Knowing that you are not an EA employee and you are not paid for this help, it's more awesome ! 🙂
Best wishes and thank again ! 🙂
The BIOS update was more to ensure that your CPU is not degenerating (more?).
I hope you get it sorted.
