Forum Discussion
Copying will not help here, are you sure you completely deleted that folder from the path?
Yes, I'm 100% certain I did. I tried going over the process countless times, both deleting or just copying it outside the folder. I'm certain I did delete it and I even witnessed it creating a new file there but I could never get it to work.
- holger14051 year agoHero+
@EA_Shepard ^^
- EA_Shepard1 year ago
Community Manager
@Elwiard Was the game purchased on the same account you are logging into the EA app or Steam with?
Was it purchased through EA Play, or did you have EA Play at any point before or after you purchased the game?
- 1 year ago
Yes, it was purchassed on the same account I'm logged in. It was purchased first in Steam, but the same error message popped up as I told you about. I searched for a solution and came across that it might be the fault of Steam's. I refunded the game there and bought it directly from the EA app, downloaded it and same error message. Tried the previously mentioned solutions, nothing worked. I did had EA app before this, I do have other games on the EA app and I never encountered this error before.