@OtakunSenju wrote:
got mass effect and entered the code for the online pass but got a screen saying the code is invaled need help
Hi saltt72,
I am not clear on what platform you are playing but since you placed your question within this thread, I can safely deduce that your issue is with Xbox 360 or PS3.
Your request for help has been answered previously (within this same thread), but as it appears that the answer was given in 2012 to another gamer, and the issue still remains unsolved--in your case--, below you will find a copy of that reply.
Where can I get an Online Pass?
Online Pass redemption codes should come free with every new EA game and are generally redeemed through either the Playstation Network Store or the Xbox Live Marketplace. If you do not have an Online Pass code, you can purchase one for $9.99 in the PSN Store or 800 Microsoft Points in the Xbox Live Marketplace.
Do two users in the same household-but with different user profiles on their console-need to purchase a second Online Pass for both users to be able to play?
Yes, Online Passes can only be used for one user profile. Additional Online Passes must be purchased for each additional user.
If I purchase my game used, will I need to purchase an Online Pass for online play?
Yes. Console versions of games will ship with a code you can redeem to participate in multiplayer modes. These codes may only be activated for one user. In the case of used games, the original owner will most likely have activated the original Online Pass, but new codes can be purchased in the PlayStation Store or Xbox Marketplace.
Why do I receive an error when attempting to redeem my Online Pass for my game on Xbox 360?
Our team is aware of a current issue some Xbox 360 users have experienced when redeeming their online pass code. To successfully redeem your pass and access online play, please follow the steps below:
- Enter the Online Pass Code (from the insert that came with the disc)
- You will see either one of these messages (Error verifying Online Pass OR Code entered has already been used). When you do, skip to step 3
- Reboot console without signing out of Xbox Live
- Launch your game and follow the on-screen prompts. You should be ushered into the Online Pass re-download process.
- Download the Online Pass and continue on to starting the game. Online features should be available to you now.
- If you still have an issue with your Online Pass, please get in contact with an EA Game Advisor. You need to log in with your Origin account and then choose "Product", "Category", and "Platform" to see the contact options