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Suiteness73's avatar
Suiteness73
3 years ago
Solved

Xbox One Controller Not Working

I have MELE through Steam, and my xbox one controller will work in launcher, but not when the game actually starts. It doesn't even recognize that a controller is connected. I tried every solution I ...
me legendary edition
  • Suiteness73's avatar
    Suiteness73
    3 years ago
    @Suiteness73 I'm adding onto this that I found something that actually worked. Not plugging in the controller until the game starts. That's what finally worked, after all that time trying to figure it out. Something so simple. I hope if anybody else has issues, they find this post.

    @holger1405 Thank you so much for all of your help. I learned some new things about my computer thanks to you, so I appreciate it. 🙂
holger1405's avatar
holger1405
Hero+
3 years ago

@Suiteness73 

This is a wireless controller? Did you tried it with the cable connected?

If you are on a PC try to repair the game.

(Origin: Game Library > Right-click the game cover > Repair)

(EA app: My Collection > Click on the three dots on the game cover > Repair)
(Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)

Suiteness73's avatar
Suiteness73
3 years ago
@holger1405 I forgot to specify that it's a wired controller. I don't own a wireless one to try out either.

I verified the game files yesterday when this problem first happened.
  • holger1405's avatar
    holger1405
    Hero+
    3 years ago

    @Suiteness73 

    Than the troubleshooting steps become more complicated.

    Please preform a clean boot and test the Game in clean boot mode.

    Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.

    • Suiteness73's avatar
      Suiteness73
      3 years ago

      @holger1405Sorry for the delay, but I did the Boot you suggested and I had an issue with EA Background service, but I finally found it and got it turned back on.

      Unfortunately, my controller still won't work in game. ☹️

      • holger1405's avatar
        holger1405
        Hero+
        3 years ago

        @Suiteness73 

        Sorry, my bad, wasn't necessary in Origin, old habits die hard.

        In the step with the "Services", enable the "EABackgroundservice" again. > then proceed with the test.

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