Forum Discussion

Hollylove135's avatar
Hollylove135
Seasoned Newcomer
5 months ago
Solved

Only MySims downloaded, not both

I bought the preorder and downloaded it but I can’t access Kingdom at all because it basically doesn’t exist on my switch. I’ve tried to look for it everywhere but I only have MySims.
mysims (2007)
mysims kingdom
switch
technical issues
  • Blayer98's avatar
    Blayer98
    5 months ago

    Hey! I saw lilsimsie on her livestream had that same issue, try going to your Download List on Nintendo eShop and finding MySims Kingdom there :)

EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
5 months ago

Heya Hollylove135 

Sorry to hear this, we can definitely take a look into this via the EA Help site here. 

Make sure you have any proof of purchase you may have handy as well. 

About MySims Cozy Bundle

Play the original MySims and MySims Kingdoms with the new MySims Cozy Bundle for Nintendo Switch and PC!158 PostsLatest Activity: 6 days ago