Stick Drift: Possible bug/switch

Heya celighty ,

Thanks for flagging this one, could you elaborate on if this is happening in MySims, MySims: Kingdom, or both?

Also, if you could provide any video of this occurring it would greatly assist us in our investigation!

Hi! thanks for the response! It’s MySims and MySims: Kingdom so far. The sim just walks in a downward motion the whole time, and in the menu Navigation. I have video for both but it shows failed when attaching. When playing a different game I didn’t get the same issue. So it doesn’t seem to be a controller issue. (If there’s an email I can send the videos to I’ll be happy to send them there!)EA_Cade 

Thanks for getting back to me!

Could you try sending the video to me via DM? You should see a "Message" option on my profile here. 

If that fails, you can always upload to a site like YouTube and share a link 🙂

https://youtube.com/shorts/Js4a7JfdLM0?si=8Dxc798rLoOOmk0m

https://youtube.com/shorts/876Sg4AznBc?si=YCJNSshkD5XBrjgA

https://youtube.com/shorts/JAdDJXmAxW0?si=vRrawUBEPF-gSZbF

hi sorry for the delay please see links attached, let me know if any additional information is needed! 

Thanks so much, I'll get these to the team right away. 

Thank you so much!

Heya celighty ,

Thank you again for flagging this issue to us. 

I've got this with the team now who have reviewed your footage and are assessing what the best next steps are in this situation. 

One thing of note, in this specific scenario you appear to be using a 3rd party controller which wasn't function tested for MySims. If at all possible we recommend that you try with an official Switch controller until we fully investigate the issue. 

Thanks again for the reply! I don’t have access to an official controller at this time but I did get a chance to play the game for at least 2-3 hours before the issue started using that same controller if that helps! EA_Cade  

Gotcha! I'll add that to what I've already told the team in case it helps. 

Quick update I realized the difference just in case it helps. When the switch is docked it works completely fine (just as I did before) but once you take the switch off the dock is when the issue shows. Could still be a 3rd party controller issue but figured that would help if others experience it. Thank you again for the prompt replies! EA_Cade