I was playing the duo campaign for 99 Middleton and then server maintenance happen then I lost my duo point

@EA_Barry Thanks sir...but the query had been queued up by so many but hadn't been answered up till recently...an extra thanks if the problem gets solved

Product: NBA Live MobilePlatform:Android PhoneSummarize your bug I'm missing an Eastern Duo Battle point after reaching 150 points in the East, and now it's preventing me from playing the Durant challenge or any other player on East How often does the bug occur? Often (50% - 99%)Steps: How can we find the bug ourselves? try to play the game or ask other playersWhat happens when the bug occurs? game says that i don't have available Eastern Duo Battle points when i just finished the 150 points in the EastWhat do you expect to see? replacement for the Eastern Duo Battle point did all troubleshooting steps that is available on help. ea. com but still the same.

Product: NBA Live MobilePlatform: Iphone CSummarize your bug I'm missing an western Duo Battle point after reaching 150 points in the West, and now it's preventing me from playing the Jokic challenge or any other player on West How often does the bug occur? Often (50% - 99%)Steps: How can we find the bug ourselves? try to play the game or ask other playersWhat happens when the bug occurs? game says that i don't have available Western Duo Battle points when i just finished the 150 points in the westernWhat do you expect to see? replacement for the Western Duo Battle point did all troubleshooting steps that is available on help. ea. com but still the same

@suraj3921 EA sports pls help sort out this concern...have been a very active player of the app and now this is frustrating to lose rewards and that too so precious ones😟😟

Me to my game crash and i lost my token point thats make me feel hurt. [Removed - CM] EA_Blueberry: Do not post UID in order to protect your account information

Duo point loss | EA Forums

72 Replies

NstarsRyzal
6 years ago
Me to my game crash and i lost my token point thats make me feel hurt. [Removed - CM]

EA_Blueberry: Do not post UID in order to protect your account information
NstarsRyzal
6 years ago
Thats after crash
EA_Blueberry
Community Manager
6 years ago
Hey, NBA Live Mobile fans.

We've seen reports on this and the team is currently investigating this, our apologies if you're being impacted. We'll provide an update as soon as we hear more from the studio team.
suraj3921
6 years ago
It seems the community doesn't care about the problems faced by players...or would have atleast sought out to help the players sort the in-game problems...dnw!!
EA_Barry
Community Manager
6 years ago
@suraj3921

I merged your post to the thread you most recently posted on to show that what you are stating is not correct.

See the post above from EA_Blueberry, thanks.
suraj3921
6 years ago
@EA_Barry Thanks sir...but the query had been queued up by so many but hadn't been answered up till recently...an extra thanks if the problem gets solved
shauno510
6 years ago
@JOELsimm I also had the same issue. Earned a duo point. Then while playing the duo battle for Porzingis, got fouled, and game crashed during the free throw attempt. Now the duo point is gone.
YURIKAL76
6 years ago
@EA_Barry Is the problem solved now? Or I still have to wait before spending my 5 Duo points?

Thanks, regards.
Valk099
6 years ago
Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug My Eastern tokens are gone because of failed resource pack
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Look at my account KendallImane
What happens when the bug occurs? I would be happy
What do you expect to see? Bring back tokens because i earned it
‌
My Eastern Tokens dissapeared ,When I select Giannis and press play its downloading and then the it get back to loading screen and says resource pack cant download,I logged in again and back to selecting giannis and my tokens are gone ,Can I Get that back??Plsss
YURIKAL76
6 years ago
@EA_Blueberry Can I spend my duo tokens without worrying to loose them because of a game crash or network problems?
I have already 5 and I would like to spend them soon, but first i want to be sure this problem is solved!

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Duo point loss

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