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Ahmed438's avatar
Ahmed438
2 years ago
Solved

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  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hey @Ahmed438 

    To confirm if you have purchased it from another retailer I would recommend speaking to them for assistance. If you were given a code that does not have the language you need to play in we would be unable to change that at our support. 

    Thanks!

Ahmed438's avatar
Ahmed438
2 years ago

Still no response?

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey @Ahmed438 

To confirm we shared the relevant information above, The available languages for your game will be shown during the installation process. 

If you are missing a language or only have unexpected languages for the CD Key you redeemed, you will need to speak with your retailer for assistance with the CD Key you purchase. 

if you are purchasing from a non-trusted retailer, the codes are most likely not from EA and may lead to issues. 

You can find more information in our help article:

Where to buy EA digital download games and virtual currency

Thanks!

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