Forum Discussion
EA_Barry
Community Manager
7 years agoFirst, download the driver set you want/need: https://www2.ati.com/drivers/beta/win10-64bit-radeon-software-adrenalin-edition-18.10.1-oct15.exe
Use the clean uninstall utility to remove your current video drivers: https://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx
Install the 18.10.1 drivers from the first step and then create a gaming profile as follows to help ensure your RX 560 GPU is used rather than the Vega 8 video processing on your CPU:
Let us know how this goes, thanks.
- 7 years ago
I did exactly that and I'm still getting the same error message.
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