Forum Discussion

2 years ago

Solved

Can’t load

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Doesn’t have Which client functionality are you experiencing this bug with? Launch Game ...

EA_Illium
2 years ago
Hi @Harith66KH

When you have a moment can we try the following steps?

Repair your game via the EA App - Repair (Library > Tile Dots > Repair)

Clear EA App's Cache (Top Left Menu > Help > App Recovery)

Connection and Advance Connection Guides

Check for other applications that may be limiting EA App or Game performance

Run the System File Checker tool, then Check for Windows and GPU updates

EA_Illium

EA Staff (Retired)

2 years ago

Hi @Harith66KH

When you have a moment can we try the following steps?

Repair your game via the EA App - Repair (Library > Tile Dots > Repair)
Clear EA App's Cache (Top Left Menu > Help > App Recovery)
Connection and Advance Connection Guides
Check for other applications that may be limiting EA App or Game performance
Run the System File Checker tool, then Check for Windows and GPU updates